New Feature will Provide a Solution for Supporting Remote Customers
October 30, 2005
VaultLogix, an industry leading online data back-up company and Internet Vaulting Provider (IVP), announced today that it has launched TotalSupport – a unique support tool designed to assist partners and enterprise customers with a solution for supporting remote customers or branch offices.
“Once again, VaultLogix is delivering an enhanced solution to better serve customers — both resellers and direct,” says Tim Hannibal, President and CEO of VaultLogix. “TotalSupport is unique in that enables us to provide the highest level of customer support, while helping our partners maintain that same, top quality service. This feature is just one more reason why VaultLogix is considered the premier partner for Internet Vaulting.”
VaultLogix is a service provider that assists businesses in securing their most critical corporate assets – their data. VaultLogix offers a unique Internet Vaulting solution, which safeguards important information through an agentless, automated process sending data securely to multiple locations. Offering award-winning technology, VaultLogix allows businesses to reliably protect mission-critical information with affordable, offsite data backup and recovery solutions, and 24 hours a day, seven days a week restoration availability.