Tight Integration Enables Easy Implementation and Management of Online Backup and Recovery for ConnectWise MSPs, VARs, and IT Consultants
May 04, 2010
Danvers, Mass. — May 4, 2010 – VaultLogix©, the leading provider of secure, reliable, online backup and recovery for business data at a cost-effective price point, today announced it has completed integration with ConnectWise, the leading business operating system designed exclusively for IT service providers.
“ConnectWise business operating software combined with VaultLogix online backup and recovery is an excellent way for MSPs and VARs to manage backups for their small to midsize business customers,” said Zak Karsan, Vice President of Sales and Strategic Alliances for VaultLogix. “Both VaultLogix and our existing reseller partner base who currently use ConnectWise PSA software are extremely excited about the completion of our tight integration with ConnectWise PSA, enabling MSPs to streamline their own internal operations in two critical ways. First, reducing the time it takes for MSPs to bill their online backup customers and second, providing MSPs with a way to more effectively and efficiently manage the VaultLogix remote backup and restore service.
Alerts generated from remote monitoring and management (RMM) platforms and backup and restore notification emails generated from VaultLogix Internet Vault Advantage flow seamlessly into ConnectWise PSA software, creating service tickets that make it simple for MSPs to manage the VaultLogix offsite backup solution. In addition, backup data usage and additional non-recurring and monthly recurring charges for the VaultLogix online backup service have been integrated into the ConnectWise business operating system creating a seamless billing process for the MSP.
The integration has been tested and approved by both existing VaultLogix resellers and users of ConnectWise PSA software, ensuring the quality of the integration and validating the combined power of the VaultLogix and ConnectWise partnership.
“VaultLogix’s leadership in online backup and recovery services, particularly in the MSP channel, will be an asset to IT service companies as it reduces the overhead for designing offsite data protection for their customers,” said Arnie Bellini, ConnectWise CEO. “VaultLogix is a great addition to our network of on-demand tools, knowledge, services and support for the IT Nation.”
On May 4 at 1:00pm Eastern, ConnectWise TV will host a show with Charles Hausmann, CTO for VaultLogix, and ConnectWise partner Marc Capobianco from Tier1Net to provide more information on this valuable integration. The show can be viewed on line by registering athttps://connectwise.na6.acrobat.com/securedata/event/event_info.html.
VaultLogix assists businesses in securing their most critical corporate assets – their data. VaultLogix’ unique online backup service safeguards important information through an automated process that sends data securely to multiple locations. In addition to providing the offsite backup and recovery features that businesses require, VaultLogix also delivers industry-leading solutions for the support, billing, marketing and integration of online backup for VAR’s, MSP’s and IT Consultants.
For more information, visit www.dataprotection.com or call 1-877-VAULTLOGIX (877-828-5856).
Designed exclusively for the IT Channel, ConnectWise is the leading business operating system for IT service providers, MSPs, technology consultants, integrators, and developers. Today more than 36,000 IT professionals rely on ConnectWise to achieve greater accountability, operational efficiency and profitability. ConnectWise fully integrates CRM, sales, help desk tickets, projects, managed services, SLAs, dispatching, time and expenses to streamline IT companies. Over the last 28 years, ConnectWise has become a standard in the IT industry with over 300 API integration partners.
For more information please visit www.ConnectWise.com or call 800-671-6898.
Mark Smith Shane Arnold
JPR Communications VaultLogix
818.884.8282 978.777.7177 x510
email@example.com sarnold [at] vaultlogix.com