The Premier Care solution provides proactive monitoring of data backups by VaultLogix technical staff to ensure complete data protection for their customers.
Danvers, MA October 30, 2015—VaultLogix, a business-class cloud backup service provider for enterprise, SMBs, and resellers, today announced the release of Premier Care, a comprehensive backup monitoring solution designed to ensure clients are backing up all of their critical files, applications and databases. Proactive monitoring by one of our certified experts ensure that backups run smoothly. If a backup issues occurs, a VaultLogix team member will notify customers about the issue and provide a method for correcting the issue.
The addition of Premier Care to the VaultLogix Advantage platform follows the recent release of CloudArc, a long-term cloud archiving solution, and ImagePlus, a component of the Advantage Cloud backup solution allowing for local imaging and fast disaster recovery.
“We want to make sure our customers are getting the best backup solution, and we understand how important it is to know their data is being backed up safely in the case of a disaster or data loss issue. Premier Care adds the peace of mind that customers want.” said Tim Hannibal, Senior Vice President, Cloud Solutions at VaultLogix, An InterCloud Systems Company. “The cost of managing and monitoring backup sets is high, especially for our channel partners. We want to ease this burden and ensure our client’s data is safe and there when they need it.”
The VaultLogix Premier Care solution not only ensures that your backups are working correctly, and alerts you if they aren’t, but it also gives customers a bi-annual audit to ensure they are backing up what they need to, and are not backing up unnecessary data. The technical infrastructure of a business is always changing and Premier Care audits help to ensure that you’re not forgetting to back up a new server, that you’re not still backing up a decommissioned server, and that generally everything is running as it should.
Since 2002, VaultLogix has specialized in providing businesses with cloud backup and data protection services. The company offers online backup solutions to meet the data protection and regulatory requirements for a wide range of businesses. VaultLogix prides itself in offering the latest backup services for the enterprise, SMBs, and resellers.