Our business is designed for uninterrupted access and continuous operation. Since initiation of service in 1996, we have maintained over 99.999% uptime. Maintenance is scheduled during weekend off-peak periods and conducted using maximum technical staffing to increase efficiency and shorten duration. We stockpile replacement hardware on site and maintain access using super-fast redundant connections from different providers. With 24/7 onsite monitoring, we’re able to address issues immediately should an anomaly occur.
For immediate assistance, please call Technical Support at 1-844-LIVE-VLT (1-844-548-3858).