How secure are your data centers?

Extremely secure. The VaultLogix facilities are monitored 24 hours a day, seven days a week, and protected with redundant layers of biometric controls at all access points. Vault access is further restricted to only designated personnel. For immediate assistance, please call Technical Support at 1-844-LIVE-VLT (1-844-548-3858).

Describe your data centers.

Our data centers are highly-secure and ultra-reliable facilities Site security and features can include: • Level III or Level IV design • Diverse network connectivity • 24/7 armed guards, facility monitoring via closed circuit cameras • 24/7 year-round critical facilities and NOC staffing • Perimeter security fencing & Vehicle crash barriers • Redundant and Auxiliary…

How does cloud backup compare with that of tape backup?

There is no comparison between cloud backup and tape backup. Our backup service is much more reliable than tape backups. We have MANY clients who have run our service for years without ever changing their configuration and without ever missing a backup. We will put our track record up against any tape backup system. A…

Tell me about your expert support.

The increasing complexity of operating systems and the integration of operating systems with application software makes restoring data challenging to even computer-savvy people. Our cloud backup specialists deal with issues like Active Directory, SQL, Exchange, Linux, networking, security, virtual servers, storage, performance, deduplication on a daily basis. When you need to restore, you’ll appreciate the…