How many backups do you retain?

You can retain as many backups as you want for as long as you require. The backups are totally customizable, and the retained backups can be any combination of hourly, daily, weekly, monthly, or annual backups. For immediate assistance, please call Technical Support at 1-844-LIVE-VLT (1-844-548-3858).

What tasks do I have to do every day to run a backup?

None! Once you schedule the time and frequency of your backups during installation, the backups run automatically. We do recommend that you check your backup source and logs periodically to ensure that the proper files are included and no pertinent files are being skipped. For immediate assistance, please call Technical Support at 1-844-LIVE-VLT (1-844-548-3858).

How often will my computer be backed up?

Most of our clients schedule their backups to run each night shortly after their office closes. You set up and administer the backup schedule that works best for your company. For immediate assistance, please call Technical Support at 1-844-LIVE-VLT (1-844-548-3858).

How is my data secured?

The two primary security measures we employ are (1) limiting access to your data to approved users by password authorization; and (2) encrypting your data prior to transmission and storing it in an encrypted state in our vaults. For immediate assistance, please call Technical Support at 1-844-LIVE-VLT (1-844-548-3858).

How long does the backup take?

Backups are extremely fast. Our delta-block technology transmits only the changed portions of changed files during each backup session. Exactly how long that takes depends on the size of your backup, speed of your Internet connection, and amount of changed data. Our average client backup is less than 30 minutes. Because the initial backup requires…