Welcome!
As you may know, VaultLogix is now part of the LiveVault® and j2 family.
We want to keep you informed of any changes you might experience. For this reason, we have compiled a list of answers to any questions you may have. Please feel free to contact us at livevaultsupport@livevault.com if you can’t find the answer you’re looking for on this page.
Support
Technical support is available via US support personnel phone during business hours. Emergency restore can be provided outside of business hours.
Extremely high. While our technicians are experts in backing up and restoring data, their training never ends. This is because upgrades to operating systems and application software are released frequently and present new problems requiring new solutions. It’s not easy for us to keep up with, and it’s all we do. For someone who is not an expert in data backup and restore, it’s nearly impossible.
For immediate assistance, please call Technical Support at 1-844-LIVE-VLT (1-844-548-3858).
For immediate assistance, please call Technical Support at 1-844-LIVE-VLT (1-844-548-3858).
